FREE SHIPPING - Free shipping applies to most orders placed from this catalog over $100 sent standard ground service within the lower 48 states. Custom items not shown in this catalog may be excluded from the free shipping offer, items marked with are excluded from the free shipping offer. The items included/excluded from the offer are subject to change without notice. Due to the ever-rising cost of outbound shipping, any order with backordered item(s) may be held until the backordered item(s) arrives.
FREIGHT CHARGES - You pay all freight costs unless otherwise stated or agreed upon. Next day, 2 day and 3 day air shipments are available at an additional cost. Freight is figured by dimensional weight, call 800-880-7694 for freight quote.
CONVENIENT WAYS TO PAY - Visa, Discover, MasterCard, American Express, Check with Order, Check by Phone, Wire Transfer or Pay Pal (Pay Pal on-line only).
OVERPAYMENTS - Overpayments may be refunded or credited to your account.
ORDER FOR EXPORT - Quotes on orders for export may include shipping, special packaging, and documentation at a customer's request. Please call us for quotes. All shipments for export are subject to prepayment in U.S. Funds.
SALES, FREIGHT & WARRANTY INFORMATION WARRANTY – Mann Lake Ltd. warrants its equipment to be free of defects in material and workmanship. If within 30 days of purchase you feel an item to be defective, please return the merchandise along with your sales receipt and Mann Lake Ltd. will refund the purchase price along with all transportation charges. Warranty does not cover damage to equipment arising from alteration, abuse or use of product for other than its intended purpose.
DAMAGED FREIGHT – All merchandise is shipped "F.O.B. Shipping Point". This is a legal term that means all merchandise becomes your property as soon as we give it to the freight carrier. The freight carrier is responsible for complete and safe delivery of your merchandise. It is your responsibility to inspect the merchandise when it is delivered. If the freight carrier fails to deliver your merchandise in good condition, it is your responsibility to contact us so that we can file a claim with the carrier on your behalf.
SPECIAL ORDERS – Special orders may require a deposit.
PICK UP ORDERS – A call before you come by helps us serve you in the fastest manner and in most cases we can have the order ready for you to pick up.
ORDER DISCREPANCIES – Check all orders immediately upon receipt and contact us within 10 days on any discrepancies.
RETURNED MERCHANDISE – Please call if you need to return an item. We accept returns under the following conditions:
REPLACING MERCHANDISE - When a situation occurs where Mann Lake Ltd. is shipping another product to you as replacement for damaged or incorrect product, there will be an additional charge for the new product sent and a credit applied at time of the return of the incorrect product.
PRICES – Mann Lake Ltd. will invoice all orders on the basis of prices which are in effect at the time of purchase. We reserve the right to change catalog prices if we deem it necessary. Please feel free to confirm prices at any time. Mann Lake is not responsible for typographical errors.
LIABILITY – Our liability is limited to the purchase price paid for any item. We make no warranty or representation, express or implied except all products conform to the description provided by the manufacturer on sales literature or product labels.
PRODUCT SUITABILITY - Due to many state and local codes and regulations regarding sales, construction, installation and use of products for certain purposes, we cannot guarantee compliance in every situation. We attempt to assure that all products comply with state and local codes and regulations, so before you purchase and use a product please review both the product application and local codes and regulations. Be sure that the product, its installation and its use will comply with those codes and regulations.
HOURS - 8:00 A.M. to 5:00 P.M. Eastern time in PA, Central time at the MN office and Pacific time at the CA office, Monday through Friday. Our phones are answered 24 hours a day for ordering. Place orders by phone at 800-880-7694, by fax at 218-675-6156 or by e-mail address at firstname.lastname@example.org. Orders can also be placed online at www.mannlakeltd.com
STATE SALES TAX – When applicable, we are required to collect sales tax by law. Exemptions for sales tax will be allowed if you have either a signed Certificate of Resale or an Exemption Certificate. The tax forms vary by state, please call for details. Law requires that we have these certificates on file before any tax exemption can be allowed.
HOLIDAY CLOSINGS – We are closed New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the following Friday, Christmas Eve and Christmas Day.
CREDIT CARDS - Mann Lake reserves the right to preauthorize credit and/or debit cards. No money leaves your account until the purchase clears but the hold is active until the actual transaction is settled. When there's a hold on your account, it lowers your available balance. Mann Lake is not responsible for overdraft fees resulting from the preauthorization of your card.
Mann Lake is committed to protecting the security of our users. At Mann Lake sites, we always use industry standard security technologies when transferring and receiving Customer Data exchanged within our website. Please keep in mind, however, that no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit using our website and you transmit such information at your own risk. Mann Lake further does not assume responsibility for use or disclosure of your information that are the result of unauthorized or illegal access to our systems.