| SHIPPING RATES ON LARGE ORDERS - Orders weighing 200 pounds and more may be shipped more economical by other means than standard UPS. These orders
may go by UPS One Hundred Rate or by truck depending
on size of order and location it is being shipped to.
Please call at 800-880-7694 and we will help you determine
WHETHER AN ORDER SHOULD SHIP BY UPS OR BY TRUCK. We
will do our best to give you the best rate possible,
sometimes we can save you as much as 35% to 50% on
shipping charges.
FREIGHT CHARGES - You pay all freight costs unless
otherwise stated or agreed upon.
FIGURING SHIPPING CHARGES - Due to the changes in the way UPS and other carriers calculate their charges, it has become increasingly difficult to calculate shipping costs. Please call 800-880-7694 and our ordering department will figure them for you and you can insert that into your order form.
CONVENIENT WAYS TO PAY - Visa, Discover, Mastercard,
American Express, Check with Order, Check by Phone, Wire Transfer.
OVERPAYMENTS - Overpayments may be refunded or
credited to your account.
ORDER FOR EXPORT - Quotes on orders for export may include
shipping, special packaging, and documentation at a customers
request. Please call us for quotes. All shipments for
export are subject to prepayment in U.S.
Funds.
ADDITIONAL CHARGES
For each Address Correction - $6.00
For each Acknowledgment of Delivery - $2.00
For each Call Tag Received - $8.00
Fuel surcharge subject to change without notice.
SALES, FREIGHT & WARRANTY INFORMATION
WARRANTY
Mann Lake Ltd. warrants its equipment
to be free of defects in material and workmanship. If
within 30 days of purchase you feel an item to be defective,
please return the merchandise along with your sales receipt
and Mann Lake Ltd. will refund the purchase price along
with all transportation charges. Warranty does not cover
damage to equipment arising from alteration, abuse or
use of product for other than its intended purpose.
BACK ORDERS – Merchandise that is back-ordered
will receive priority handling. Freight charges for back-ordered
items will be your responsibility.
DAMAGED FREIGHT – All merchandise is shipped “F.O.B.
Shipping Point”. This is a legal term that means
all merchandise becomes your property as soon as we give
it to the freight carrier. The freight carrier is responsible
for complete and safe delivery of your merchandise. It
is your responsibility to inspect the merchandise when
it is delivered. If the freight carrier fails to deliver
your merchandise in good condition, it is your responsibility to contact us
so that we can file a claim with the carrier on your
behalf.
SPECIAL ORDERS – Special orders may require a deposit. |
PICK UP ORDERS – A call before
you come by helps us serve you in the fastest manner
and in most cases we can have the order ready for you
to pickup.
ORDER DISCREPANCIES – Check
all orders immediately upon receipt and contact us
within10 days on any discrepancies.
RETURNED MERCHANDISE – Please call if you need
to return an item. We accept returns under the following
conditions:
1) Call for Return Authorization.
2) Item must be in good condition.
3) Item must be returned within 30 days of receipt.
4) Original receipt is required.
5) In most cases a restocking fee of 20% will be charged.
We cannot accept returns on hazardous materials.
REPLACING MERCHANDISE - When a situation occurs where
Mann Lake Ltd. is shipping another product to you as
replacement for damaged or incorrect product, there will
be an additional charge for the new product sent and
a credit applied at time of the return of the incorrect
product.
PRICES – Mann Lake Ltd. will
invoice all orders on the basis of prices which are
in effect at the time of shipment. We reserve the right to change catalog prices if we deem it necessary.
Please feel free to confirm prices at any time.
LIABILITY – Our liability
is limited to the purchase price paid for any item.
We can make no warranty or representation, express
or implied except all products conform to the description
provided by the manufacturer on sales literature or product labels.
PRODUCT SUITABILITY - Due to many state and local codes
and regulations regarding sales, construction, installation
and use of products for certain purposes, we cannot guarantee compliance in every situation. We attempt to
assure that all products comply with state and local
codes and regulations, so before you purchase and use
a product please review both the product application
and local codes and regulations. Be sure that the product, its installation
and its use will comply with those codes and regulations.
HOURS - 8:00 A.M. to 5:00 P.M. Central time at the MN office and Pacific time at the CA office. Our phones are answered 24 hours a day for ordering .
Place orders by phone at 800-880-7694
Fax number 218-675-6156
E-mail address: beekeeper@mannlakeltd.com
Web site: www.mannlakeltd.com
STATE SALES TAX – When applicable,
we are required to collect sales tax by law. Exemptions
for sales tax will be allowed if you have either a
signed Certificate of Resale or an Exemption Certificate.
The tax forms vary by state, please call for details.
Law requires that we have these certificates on file
before any tax exemption can be allowed.
HOLIDAY CLOSINGS – We are closed New Year’s
Day, Memorial Day, July 4th, Labor Day, Thanksgiving
Day, Thanksgiving Friday and Christmas Day. |