SHIPPING
RATES ON LARGE ORDERS
Orders weighing 200 pounds and more may be shipped more
economical by other means than standard UPS. These orders
may go by UPS One Hundred Rate or by truck depending on
size of order and location it is being shipped to. Please
call at
1-800-880-7694 and we will help you determine WHETHER AN
ORDER SHOULD SHIP BY UPS OR BY TRUCK. We will do our best
to give you the best rate possible, sometimes we can save
you as much as 35% to 50% on shipping charges.
FREIGHT CHARGES - You pay all freight costs
unless otherwise stated or agreed upon.
FIGURING
SHIPPING CHARGES
1) Add shipping weights from each item, rounding each
fraction of a pound to the next full pound.
2) If total of shipping weight is greater than 30 pounds
remember to figure as multiple packages.
3) Find out which zone you're located in by the first 3
digits of your zip code to the ZONE chart on page 44.
4) Use the shipping chart on page 44 to determine correct
shipping charges for each package.
NOTE: Due to packaging
restrictions multiple boxes may be
necessary. We reserve the right to bill you for any additional
shipping amount due.
CONVENIENT WAYS TO PAY -
Visa, Discover, Mastercard, American Express, Check with Order,
Wire Transfer.
OVERPAYMENTS - Overpayments
may be refunded or credited to your account.
ORDER FOR EXPORT - Quotes
on orders for export may include shipping, special packaging,
and documentation at a customers request. Please call us for
quotes. All shipments for export are
subject to prepayment in U.S. Funds.
.
ADDITIONAL CHARGES
For each Address Correction - $5.00
For each Acknowledgment of Delivery - $1.00
For each Call Tag Received - $4.50
Fuel surcharge subject to change without notice.
SALES,
FREIGHT &
WARRANTY
INFORMATION
WARRANTY – Mann
Lake Ltd. warrants its equipment to be free
of defects in material and workmanship. If within 30 days
of
purchase you feel an item to be defective, please return
the
merchandise along with your sales receipt and Mann Lake
Ltd. will refund the purchase price along with all transportation
charges. Warranty does not cover damage to equipment arising
from
alteration, abuse, or use of product for other than its
intended purpose.
BACK ORDERS – Merchandise
that is back-ordered will receive priority handling. Freight
charges for back-ordered items will be your responsibility.
DAMAGED FREIGHT – All
merchandise is shipped “F.O.B. Shipping Point”.
This is a legal term that means all merchandise becomes your
property as soon as we give it to the freight carrier. The
freight carrier is responsible for complete and safe delivery
of your merchandise. It is your responsibility to inspect the
merchandise when it is delivered. If the freight carrier fails
to deliver your merchandise in good condition, it is your responsibility
to file a damage or loss claim with the freight carrier. If
you need help in filing a claim, give us a call. |
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SPECIAL
ORDERS – Special orders may require
a deposit.
PICK UP ORDERS – A
call before you come by helps us serve you in the fastest
manner and in most cases we can have the order ready
for you to pickup.
ORDER DISCREPANCIES – Check
all orders
immediately upon receipt and contact us within 10 days
on any
discrepancies.
RETURNED MERCHANDISE – Please call
if you need to return an item. We accept returns under
the following conditions:
1) Call for Return Authorization.
2) Item must be in good condition.
3) Item must be returned within 30 days of receipt.
4) Original receipt is required.
5) In most cases a restocking fee of 20% will be charged.
We cannot accept returns on hazardous materials.
REPLACING MERCHANDISE - When
a situation occurs where Mann Lake Ltd. is shipping another
product to you as replacement for damaged or incorrect product,
there will be an additional charge for the new product sent
and a credit applied at time of the return of the incorrect
product.
PRICES – Mann Lake Ltd.
will invoice all orders on the basis of prices which are in
effect at the time of shipment. We reserve the right to change
catalog prices if we deem it necessary. Please feel free to
confirm prices at any time.
LIABILITY – Our liability
is limited to the purchase price paid for any item. We can
make no warranty or representation, express or implied except
all products conform to the description provided by the manufacturer
on sales literature or product labels.
PRODUCT SUITABILITY - Due
to many state and local codes and regulations regarding
sales, construction, installation and use of products for
certain
purposes, we cannot guarantee compliance in every situation.
We attempt to assure that all products comply with state
and local codes and regulations, so before you purchase
and use a product please review both the product application
and local codes and regulations. Be sure that the product,
its installation and its use will comply with those codes
and regulations.
HOURS
8:00 A.M. to 5:00 P.M. CST Monday through Friday. Our phones
are answered 24 hours a day for ordering OR fill out the
convenient order form and mail it to us.
Place orders by phone at 1-800-880-7694
Place orders by fax or e-mail.
Fax number 218-675-6156.
E-mail address: beekeeper@mannlakeltd.com
Web site: www.mannlakeltd.com
STATE SALES TAX – When
applicable, we are required to
collect sales tax by law. Exemptions for sales tax will
be allowed if you have either a signed Certificate of Resale
or an Exemption Certificate. Law requires that we have
these certificates on file before any tax exemption can
be allowed.
HOLIDAY CLOSINGS – We are closed New Year’s
Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day
and Christmas Day.
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